What should I expect when you arrive?
One of our technicians will professionally greet you at the door, and respectfully wait for your permission to enter. He will then ask you questions in order to assess your problems and concerns.
What is the lifespan of a typical unit for our area?
Due to the salty air, and corrosive environment, you can expect an average lifespan for most units to be around 7-10 years for a heat pump. Air conditioners are typically 10-12 years.
Do you replace or recharge freon on a regular basis?
If you find yourself losing freon, you have a problem. You have a leak going on somewhere and we are confidently trained to detect any leaks.
What causes a unit to quit?
Units will stop working when they are under the most stress. No matter whether its summer (as most people tend to think) or winter.
Can you fix my unit today?
Most of the time- yes! Our vans are well stocked with supplies and parts. However, there is that occasion when we may need to order something for you. The technician will explain once he detects the need.
What kind of filter do I need?
We get asked this question often. We highly recommend the fiberglass see-thru filters.